FAQ- Frequently Asked questions

(Question regarding some doubts on the software)

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Every product has a main page with its detail and link for download, buy and help. Example: click on following link to see main page of products:

Step 1: Go to : http://www.pdfcube.com/product.html
Step 2: Find your product for Example: http://www.pdfcube.com/pdf-cube-pro.html for PDF Cube Pro.
Step 3: Click on "Download" button to download trial version. Install trial version and use it if you like to use full featured. Then Click on "Buy Now" button then pay through "PayPal" or "Avangate" to buy a single copy full version of this product.

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Yes, You can buy multiple licenses at discounted price. Just click on "Buy Now" button to explore multiple license options. Choose your payment gateway.

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It depends upon the payment gateway, if you choose to pay via "Avangate" you will get Activation Keys instantly but if you choose "Paypal" you will get within working 24 hrs.

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You can buy any of our product's site license or bulk licenses just email us at: info@pdfcube.com or technocom@gmail.com with product details.

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Yes, All Activation Keys are valid for one year.

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All products main page (Discription Page) has links for Manual Help and Demo Video. If problem persist you can contact us via Email or Live Chat Help Zone from our website to get real time assistance.

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Every application run in trial mode with a Registration Dialog Box which gives you the option to Activate the product once you activate the product registration screen disappear and unlocked all restricted features.

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Try some basic troubleshoot like:
Step1 : Lower UAC if you are using Win7/8 or Vista. Press "Start" button and type "UAC" click on "Change User Account Control Settings". Lower the trigger to "Never notify".

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Step2: If problem persist try to run your PC in Administrator Account.
Step3: If problem was not solved contact us via email at info@pdfcube.com. We will help you remotely to solve it.

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Yes, within 15 days of purchase of product you can apply for refund from payment gateway site. Contact us via email info@pdfcube.com or technocom@gmail.com to escalate your payment refund process.

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Yes, you can apply for our affiliate's reseller group via "Avangate". Click the link to sign-up for affiliate program: https://www.avangate.com/affiliates/sign-up.php?merchant=TCHNCOM

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Step 1 : Deactivate from current PC.

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Step 2 : Install the software on new PC and Register it with same Activation Key.

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Yes, you can re-format and use the same key but before that deactivate the software. See the 'Q.11 How to deactivate software'

Note : Before formatting PC or uninstall software, it is better to "Deactivate Software."